Professional Services
A new set of golf clubs can improve your game, but a lesson from a golf pro will give you a greater edge. With Salesnet's comprehensive services, you can build a solution that adds a competitive edge to your selling game in no time at all, and without breaking the bank.
We offer a variety of Professional Services to get you up and running quickly and to enhance your performance. To learn more about our Professional Services, click on each link:
Implementation
Salesnet Training
Sales Training
Salesnet Tune Up Sessions
Solution Design & Consultation
Development & Integration
Outsourced Administration
Implementation:
Salesnet offers a variety of implementation services. We've developed a quick, straightforward, and cost-effective implementation approach, geared towards delivering specific
business results and a rapid ROI that is tailored to each company's needs. Our proven implementation process always keeps your objectives top-of-mind: maximum adoption, ease of use and
measurable business results.
Our prepackaged implementation services are built upon years of experience implementing Salesnet. You benefit from our expertise and industry best practices, so your time to
productivity is rapid.
Our Implementation Packages include:
- Prepackaged Salesnet Implementation
- Quick Start Implementation, designed to get smaller companies up and running quickly
- Implementation Empowerment, designed to help you understand industry best practices, for companies who are implementing Salesnet themselves
- Custom Implementation Package - Our customized implementation packages can be designed for any company. Regardless of size, our main concern is to get you up and running quickly. Some custom implementation services include:
- System migration services
- Data migration services
- Training for people using Salesnet, as well as Administrators
- Implementation planning services
- ROI workshops
- Reporting Implementation Package - Prepackaged implementation services, to accelerate implementation and keep your costs low. Some reporting packages are:
- Custom reporting and analytics
- Dynamic dashboards for executive, managers and salespeople
Salesnet Training:
Salesnet is easy to use right out of the box. However, we recommend that you take advantage of our product training to make sure you're maximizing value and using Salesnet to its
fullest potential. We offer several convenient training options, tailored to meet your needs.
In addition, we recognize that individuals using Salesnet have different roles and will utilize the system differently. Certain sessions may be more applicable than others. To ensure the best use of your time, Salesnet provides a training track so you can choose the sessions that are perfect fits for you.
Your Training choices include:
- On-Site Customer Training: Instructor led training, which can be based on our curriculum or customized to your specific requirements. With on-site training,
trainees benefit from peer interaction. Learning as a team maximizes knowledge of how you will use the product in your organization, and leads to higher adoption after training.
- Online Customer Training: We offer curriculum-based training, or we'll develop customized product training specific to your needs. Training is
delivered in your time frame, so you get exactly what you need, when you need it.
- If your company requires customized training, either on-site or web-based, Salesnet can provide this service for a fee. Please contact Salesnet Training at training@salesnet.com for information regarding public and fee-based custom training.
- Recorded Online Training: We offer complimentary recorded training sessions. Each session conducts an overview of a specific functionality in
Salesnet. These are great refresher courses if you just need to brush up on a certain topic
- Live Online Training: Several times a month we offer several live and interactive web-based public training sessions. Each session focuses on
a specific Salesnet feature, enabling you to get the most out of your use of Salesnet.
- All recorded online training sessions and live online training sessions are free.
Sales Training:
In addition to strategic sales training, we'll work with you to put together a program to provide custom sales skills training, tailored to meet the unique needs of your sales team.
Our goal is to get your team up to speed as quickly as possible. We know that faster time to productivity is crucial, so you can focus on what's really important - driving revenue. Some
customized training packages include:
- Sales methodology and best practices
- New hire product training, for new reps
Salesnet Tune Up Sessions:
Does your team effectively utilize Salesnet on a daily basis? Are reporting and analytics providing you the insight you need to manage your business? What additional features in
Salesnet would you like to take advantage of, but don't have time to address?
During a Salesnet Tune Up session, a consultant will discuss how you can get the most out of your Salesnet implementation. During this session, you and your consultant will:
- Discuss documented Salesnet Best Practices.
- Determine where you may have particular issues in your implementation.
- Discover additional areas and practices that you could take advantage of in Salesnet.
- Develop a plan and proposal for your company to leverage Salesnet to meet your business needs.
Solution Design & Consulting:
Building in your best practice business and sales processes are key steps to leveraging Salesnet and driving results. If you've never really defined your sales process and are
struggling with it, we can help. We'll work with you to understand every step of your sales process and map it out for you, then build it into Salesnet. If you have a fairly good idea of your
process, but need help refining it, our expertise can guide you through the adjustments required to optimize Salesnet for you.
Development and Integration:
Salesnet offers a turnkey solution for sales, but is designed to easily integrate with existing legacy systems, enabling you to share information across your organization. We offer a
variety of scalable, open and powerful integration methods, with choices to accommodate any level of integration skills and budget.
Integration Links: Integration links provide a simple way to integrate basic systems by clicking on configurable links. The links can be easily configured by your own Salesnet
administrator in minutes.
- Use for passing deal information to billing systems, sharing contact information with marketing, tracking product inventory levels in your ERP system, etc.
Web Services API: Salesnet was the first online company to introduce Web Services. Our Web Services API is the most mature, complete and robust integration in the industry and is based on
open standards, making integration affordable for any company. It is ideal for companies who need heavyweight, highly customized integrations.
- Your staff development resources will find that Salesnet's Web Services API provides the deepest, most robust, customizable integration architecture possible, all
using XML Web Services. Integrate legacy systems such as call centers, marketing automation and ERP.
- Using the API, you can build a bridge for sharing critical customer and sales data across the enterprise, reducing data entry time by allowing your users to enter a piece
of data once instead of several times. You can push or pull account, contact, deal, appointment, task and notes data to and from Salesnet - in real time or at intervals you set.
- If you need outside resources, we have the expertise on staff to help you connect with a wide array of business systems, even difficult legacy applications.
Integration-as-a-Service™: Salesnet provides a low maintenance, packaged server-to-server integration for an affordable monthly fee.
- Get real time and batch-based integration between Salesnet and other business systems, including service center software, ERP applications, email systems such as Exchange,
etc.
- Integration is provided by mouse clicks, not code, for more than 200 pre-built integrations to business software, including Siebel, Lotus Notes, Oracle, SAP and Microsoft.
Outsourced Administration:
Salesnet offers many levels of functionality to drive sales and improve customer satisfaction. Many companies are constantly adapting their system configuration, looking for ways to
improve how they use the power of Salesnet and making sure that salespeople are leveraging the system for optimum business impact.
Some companies fail to utilize Salesnet to its best possible use, simply because they don't have the internal resources required to focus on improvements. Or they may not have the
expertise in house to make enhancements, whether they're trying to make process changes, create new dashboards, develop templates or expand to new business units.
Salesnet can fill in the gaps for you, whether it's manpower or technical expertise. Our team of professionals and business process experts will bring the knowledge and skills needed
to enhance your administration expertise. Speed ramp-up and time to productivity, and optimize Salesnet for your long term use.